Generator Sales Engineer

Job Description

Department

Sales & Marketing

Reports To

VP of Sales & Marketing

Location

Miami, FL - on-site, with travel

Position Summary

The Generator Sales Engineer serves as the technical bridge between sales team, dealer/OEM channel partners, and customers. This role owns the technical scoping and pricing of quotes and formal bids, configures standard and custom generator set and trailer-mounted (mobile) power packages, and provides field-level diagnostic and troubleshooting support to help close and support sales. The ideal candidate combines solid generator/power systems knowledge with the communication skills to translate technical specifications into clear customer-facing proposals.

Key Responsibilities

Quoting & Bid Support

• Review customer and dealer bid documents/specifications and interpret them against Triton Power's standard product line to identify fit, gaps, and required exceptions.
• Prepare accurate, competitive quotes and formal bid packages for dealers, OEMs, and direct customers, including government/IDIQ-style solicitations as needed.
• Translate customer load requirements and site conditions into correct generator set configurations using the Build-a-Generator (BaG) tool and standard spec sheets.
• Flag and document any deviations between a bid's requested specifications and Triton's standard offering for engineering/management review.
• Coordinate with engineering and manufacturing on lead times, options, and non-standard configurations quoted to customers.
• Track bid submissions, follow up on outstanding proposals, and maintain a bid pipeline/log.

Fuel Tank & Trailer Advisory

• Act as the technical advisor for correctly sizing fuel tanks and trailers to match a given generator set's kW rating and runtime requirements.
• Sell fuel tanks and trailer packages alongside the generator as part of the overall quote, recommending the right fit rather than a one-size-fits-all option.
• Answer dealer and customer questions on tank and trailer options in plain terms as part of the sales conversation.

Technical & Diagnostic Support

• Serve as a technical resource for dealers and customers on generator set operation, controls, and common fault codes/alarms.
• Provide first-line diagnostic guidance (engine, alternator, ATS, controller) to support pre-sale technical questions and post-sale field issues.
• Partner with service/warranty and engineering teams on recurring technical issues and feed field findings back into product and quoting decisions.
• Support seismic, emissions, and other certification-related technical questions from customers during the bid process.

Qualifications

• Bachelor's degree in Electrical, Mechanical, or Power Systems Engineering, or equivalent hands-on experience with generators/power equipment.
• 3+ years of experience in generator sales engineering, application engineering, or field service, ideally with diesel or natural gas generator sets.
• Working knowledge of generator controllers (e.g., DSE, ComAp), ATS operation, and basic electrical/mechanical fault diagnosis.
• Experience preparing technical quotes, bids, or proposals; government/IDIQ bid experience a plus.
• Comfortable advising on and selling fuel tank and trailer options sized to the generator.
• Strong Excel skills; CRM and ERP system experience a plus.
• Excellent written and verbal communication skills with both technical and non-technical audiences.
• Willingness to travel occasionally for customer/dealer site visits.