Fire Alarm Service Technician

Job Description Job Description

Overview

Are you a skilled technician who enjoys solving complex problems and making a meaningful impact every day? As a Fire Alarm Service Technician, you will play a critical role in protecting lives, property, and mission-critical facilities by ensuring fire alarm and clean agent suppression systems operate safely and reliably.

Responsibilities

• Perform scheduled inspections, testing, and preventive maintenance of fire alarm and Clean Agent Suppression systems.

• Test and verify the proper operation of:

• Fire alarm control panels

• Smoke and heat detectors

• Pull stations

• Notification appliances

• Monitoring equipment

• Clean Agent Suppression system components

• Conduct functional testing of initiating devices, control equipment, releasing systems, and notification devices in accordance with applicable codes and standards.

• Ensure systems remain compliant with customer requirements, NFPA standards, and local Authority Having Jurisdiction (AHJ) regulations.

• Diagnose, troubleshoot, and repair fire alarm and suppression system deficiencies and malfunctions.

• Identify root causes of system failures and implement effective corrective actions.

• Repair or replace defective system components, wiring, devices, and related equipment.

• Respond to service calls and emergency repair requests in a timely and professional manner.

• Support system upgrades, modifications, and technology enhancements as needed.

• Document inspections, testing, maintenance activities, deficiencies, and corrective actions.

• Prepare accurate service reports, inspection reports, and customer documentation.

• Maintain records in accordance with company procedures, regulatory requirements, and customer standards.

• Communicate findings and recommendations clearly to customers and management.

• Serve as a professional representative of the company while interacting with customers, facility personnel, contractors, and inspectors.

• Explain system deficiencies, maintenance recommendations, and repair options to customers.

• Review electrical and system layout drawings to support service and troubleshooting activities.

• Collaborate with installation teams, project managers, and operations personnel to resolve technical issues and support project objectives.