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Senior Finance Leader Driving Global Growth & Commercial Strategy This Jobot Job is hosted by: Emily Klopfenstein Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $125,000 - $190,000 per year A bit about us: Our client is a globally recognized healthcare technology organization specializing in advanced ophthalmic diagnostic and surgical solutions. With a mission centered on eliminating preventable blindness, the company combines innovation, operational excellence, and global collaboration to deliver impactful products and drive meaningful healthcare advancements worldwide. Why join us? Lead high-impact global finance initiatives within an innovative healthcare organization Partner directly with executive leadership on strategic growth and commercial decisions Influence operational excellence through advanced analytics, AI, and financial strategy Join a mission-driven culture focused on innovation, collaboration, and continuous improvement Job Details Key Responsibilities: Financial Leadership & Governance Serve as a strategic advisor to executive leadership and key stakeholders Lead and develop finance and accounting teams while promoting accountability and continuous improvement Support enterprise risk management, internal controls, and governance initiatives Prepare reporting materials and support parent-company and board-level financial reviews Accounting, Reporting & Compliance Oversee monthly, quarterly, and annual close processes Manage general ledger, AP/AR, payroll, inventory accounting, fixed assets, leases, and revenue recognition Ensure compliance with U.S. GAAP and IFRS standards Coordinate audits, tax filings, and regulatory reporting requirements Drive automation and optimization of reporting and ERP systems FP&A & Commercial Finance Lead budgeting, forecasting, financial modeling, and long-range planning Deliver variance analysis, KPI reporting, and executive dashboards Partner with sales leadership on forecasting, pricing strategy, profitability analysis, and incentive modeling Support financial evaluation of new products, investments, distributor agreements, and M&A activity Drive margin improvement and AI-enabled commercial analytics initiatives Operations & Cross-Functional Partnership Partner with operations, supply chain, HR, R&D, and IT teams on strategic initiatives Analyze manufacturing costs, inventory performance, and working capital optimization Support operational efficiency and ROI-focused investment analysis Contribute to ERP, planning, and business intelligence system enhancements Qualifications: MBA or Master's degree in Finance, Accounting, Analytics, or related field CPA, CMA, CFA, or CGMA strongly preferred 10+ years of progressive finance leadership experience Strong background in commercial finance, FP&A, and accounting operations Experience partnering with sales and operations teams to drive revenue and margin growth Proven leadership experience within complex, global business environments Strong analytical, communication, and strategic decision-making skills Interested in hearing more? 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<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?EcVuInwGvuryE1puag2Uq6iqFJVIRH5%2fw" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?zlDcpil16GhVHtvv4%2fVzpG6DoYYGAYiCu" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?W%2f3e7V21d8ojWJbCTAdjlriRN%2f7ZmRJgt" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?2LVzOvF0HYsXus3lBSWM0SdYEuyg6%2fDos" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?mpVio1FN7S%2fvZ4ce4EMvF4mSQpDX1yXdp" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?CjZ7MuKI26JzJI5FUCYlGsTwxrFMTCAmn" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?XnhnW4rxRYWq38xZqIX%2bHHtsGHJF5xJzl" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?FTk0dltQNivSrToVDjibdLCiMXSdJTxKk" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?qQ7Pa56ZBrBvfM0IIFzfY54KY91gfBpfj" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?0pGvkhJ3e%2bDwbITmmR%2bm6K4%2bdGOzNpBDh" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?oMI2X%2b2a08kZGjO%2fL1J%2bWTet9p3k1jWng" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?7mYvsD3NdiCErrpKitLKnAbyVCA2d5zoe" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?ieR9i9YiG4jLc%2bIREChrGjbOrM1tH7HXc" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?SbjY0LuSuUpEW%2bSOXQ47GMCbM%2fdPLuQjb" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?mofrkDq99a%2bEQJDVU1XRyXbCmI5cOnruz" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?7%2f9Vapuzv8yVlXjvWJGwmD9zmaGh7DGIy" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?I2pDOAbj7pPIkObPQdz9%2bMMnew5mjEoMx" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?EcVuInwGvuoyekj4OR6XUjHoxXJvyVj3w" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?zlDcpil16GgNn2hswGvfmK9dgBd0t7Vwu" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?W%2f3e7V21d8qvmhl2D6D%2bwisXq%2b%2f%2bI1%2bet" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?W3bMDneW0Rire0kW2IBZsEfS2Qh4Mgl8r" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?mpVio1FN7S8LL57pCc61zeTJw7tfqO0Np" width="0" height="0" />

<b><strong>Senior Vice President of Member Services</strong></b><br><br><strong>Lead with Purpose. Serve the Community. Elevate the Member Experience.</strong><br><br>Levo Credit Union is seeking a collaborative and strategic <strong>Senior Vice President of Member Services</strong> to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of <strong>branch operations, lending, and recovery services</strong>, ensuring exceptional service while maintaining financially strength and operational efficiency.<br><br>This is an opportunity to join a <strong>community-focused credit union</strong> where relationships matter, employees are empowered, and members remain at the center of every decision.<br><br>Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in <strong>Sioux Falls and the surrounding region</strong>, we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.<br><br>Reporting to the Executive VP of Strategy and Service, the SVP will lead <strong>branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. </strong>This role is critical in delivering a consistent, high quality <strong>member experience across all channels, </strong>aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.<br><br><b><strong>Key Responsibilities</strong></b><br><br><ul><li>Lead <strong>enterprise-wide operational strategy</strong>, aligning <strong>branch services, service center, lending, and recovery</strong> with organizational goals </li><li>Champion a <strong>member-first culture</strong> across all channels </li><li>Drive <strong>operational excellence </strong>through process optimization and workforce strategy </li><li>Use <strong>KPIs</strong> to drive <strong>performance, profitability, and member outcomes</strong></li><li>Oversee <strong>lending strategy, portfolio performance, and product development</strong></li><li>Lead <strong>recovery and collections strategy</strong> to support financial strength </li><li>Ensure <strong>regulatory compliance</strong> and alignment of <strong>policies and procedures</strong></li><li>Leverage <strong>data, technology, and market insights</strong> to guide decisions and identify growth opportunities </li><li>Oversee <strong>budgeting and resource allocation</strong>, to support strategic objectives </li><li>Build and develop <strong>high-performing leadership teams</strong></li><li>Represent the organization through <strong>community engagement </strong>and partnerships</li></ul><br><br><b>Requirements</b><br><br><ul><li> 8-10+ years of progressive leadership experience in <strong>credit union, banking, or financial services</strong></li><li>Strong expertise in <strong>lending, recovery efforts, branch operations, and/or member service delivery</strong></li><li>Proven ability to lead teams and execute strategic initiatives </li><li>Experience using data and analytics to improve performance </li><li>Solid understanding of <strong>regulatory compliance and risk management</strong></li><li>Collaborative leadership style with a commitment to <strong>community impact</strong></li><li>Strong communication, relationship-building, and decision-making skills</li></ul><br><br><b>Salary Description</b><br>$145,000-$242,000 Annual Salary<img src="https://www.jobg8.com/Tracking.aspx?k2nfn7UgVI1q%2bWHXCTfjaoAl1YUwhreso" width="0" height="0" />