Job description
Site Reliability Engineer
Dallas TX (Day 1 onsite)
Technical proficiency: Strong Proficiency in Java, Strong understanding of Database concepts (Oracle, SQL, Dynamo DB etc.) Industry standard SRE Tools like Prometheus, Grafana, Data Dog Etc
Good to have skills: Cloud Concepts / AWS, Terraform, MongoDB, Spring Boot Framework, Kafka, RESTful API, Camunda
Should have experience in Incident Management and aware of ITIL framework
Scope of Work
Provide support for client reported user issues.
Lead Incident responses, perform RCA and provide on-call support
Automation and tooling using scripting (shell, python etc) (link removed)>Track recurring issue, contribute to Problem Management.
Embed Reliability practices & support production releases.
Escalate unresolved technical problems to Engineering team.
Maintain records of support interactions and resolution runbooks
Educate & train L1 team on common issue and help in Shift left initiative
Dallas TX (Day 1 onsite)
Technical proficiency: Strong Proficiency in Java, Strong understanding of Database concepts (Oracle, SQL, Dynamo DB etc.) Industry standard SRE Tools like Prometheus, Grafana, Data Dog Etc
Good to have skills: Cloud Concepts / AWS, Terraform, MongoDB, Spring Boot Framework, Kafka, RESTful API, Camunda
Should have experience in Incident Management and aware of ITIL framework
Scope of Work
Provide support for client reported user issues.
Lead Incident responses, perform RCA and provide on-call support
Automation and tooling using scripting (shell, python etc) (link removed)>Track recurring issue, contribute to Problem Management.
Embed Reliability practices & support production releases.
Escalate unresolved technical problems to Engineering team.
Maintain records of support interactions and resolution runbooks
Educate & train L1 team on common issue and help in Shift left initiative
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