HVAC Service Manager

Job Description Job Description HVAC Service Manager

Location: Sarasota, FL
Job Type: Full-Time
Salary:$100,000-$150,000/year, based on experience

Position Summary

We are seeking an experienced HVAC Service Manager to support daily service operations and lead a team of HVAC service technicians. This role combines HVAC technical expertise, team leadership, customer service, scheduling, and operational coordination.

Responsibilities

• Assist with daily HVAC service department operations and technician scheduling.

• Coordinate service calls, repairs, maintenance agreements, labor, materials, and equipment.

• Provide leadership, mentoring, and technical support to HVAC service technicians.

• Monitor technician productivity, staffing, workload, and labor costs.

• Review work orders, scopes of work, job progress, and billing.

• Communicate with customers and resolve service concerns professionally.

• Coordinate with sales and management on purchasing, manpower, and operational needs.

• Assist with maintenance agreement pricing and service recommendations.

• Ensure work complies with applicable HVAC codes, permits, licensing requirements, and industry standards.

• Identify opportunities to improve productivity, customer satisfaction, and profitability.

Qualifications

• Strong HVAC service background, including installation, maintenance, troubleshooting, and repair.

• Commercial HVAC, mechanical, and electrical systems experience preferred.

• Previous HVAC supervisory or service management experience strongly preferred.

• Strong communication, organization, problem-solving, and leadership skills.

• Ability to read HVAC diagrams, plans, and technical manuals.

• High school diploma or GED required; HVAC technical training preferred.

• HVAC Journeyman License and EPA certification preferred.

• Valid driver's license and clean driving record.