Job description
DPT Service is a regional, independent sales agency for premier HVAC/R equipment representing engineered products designed and customized to meet our customer's specific needs. We are a distinguished company with an excellent benefit package, including premium wages, paid time off, paid holidays and company vehicle. Headquartered in Urbandale, Iowa we are growing and looking for talented, dedicated people to join our Team.
Requirements:In this role:
Promote goodwill with customers who own, purchase, or specify Data Power Technology Group (DPT) equipment and ensure their customer experience is positive
Perform inspections of DPT equipment prior to start-up and commissioning to verify equipment is installed correctly and in accordance with manufacturer's installation guidelines
Counsel contractor customers who install DPT equipment incorrectly on proper installation practices
Startup, commission, and/or train customers on DPT equipment
Perform troubleshooting, repairs, and preventative maintenance for DPT Customers
Be the technical expert on all DPT equipment
Maintain good working relationships with DPT Sales Engineers and customers through verbal and written correspondence
What to bring to the role:
Working knowledge of refrigeration, VRF, HVAC, and hydronic equipment, specifically in a commercial/industrial application
Ability to interact and cooperatively work with a variety of internal and external customers
Communicate effectively both orally and in writing
Understand and follow oral and written directions
Work independently with little direction
Meet schedules and timelines while maintaining routine records and reports
Routinely lift objects weighing up to 70 lbs.
Excellent organization and time management skills
Customer service oriented, self-motivated, and eager to learn
Preferred at least 5 years of experience in HVAC/R
Up to 10% travel
Licenses and other requirements:
Working Dues Member of a Local Plumbers and Steamfitters Union or willingness to join Local Hall
Valid Driver's License and clean driving record
State of Iowa Journeyperson's License
Active EPA Universal Section 608 Certification
You'll be taken to the employer's application page.