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Technical Support Specialist

Compunnel
Columbus, Indiana Call Centre / CustomerService Today
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Job description

We are seeking a Customer Product Support Agent to provide technical and customer support for Client's Digital Products and Services. This role serves as a primary point of contact for customers, dealers, distributors, and internal stakeholders worldwide. The ideal candidate will have strong technical troubleshooting, customer service, analytical, and communication skills, with the ability to investigate issues, manage escalations, and collaborate with technical teams to deliver timely solutions.
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