Analytics Manager

Job Description

Manager, Analytics

? Location: South Miami, Florida, United States

? Industry: Restaurants

? Work Setting: Hybrid

Are you passionate about transforming data into actionable business insights, building scalable analytics solutions, and influencing strategic decisions through advanced reporting and analysis?

We are seeking a Senior Analytics Manager / Business Intelligence Manager to lead the development of reporting, analytics, and business intelligence solutions that drive informed decision-making across the organization. This role combines analytical expertise, stakeholder partnership, team leadership, and data storytelling to deliver impactful insights that support business growth and operational excellence.

Key Responsibilities

Analytics & Business Intelligence

• Design, develop, and deliver standardized reporting, dashboards, and advanced analytical solutions that support strategic business objectives.
• Lead end-to-end analytical projects from requirements gathering through implementation and presentation of actionable insights.
• Translate complex business questions into analytical frameworks, reporting solutions, and data-driven recommendations.
• Develop ad hoc analyses that provide timely insights for business leaders and stakeholders.
• Identify trends, opportunities, risks, and operational improvements through data exploration and business analysis.
• Serve as a trusted advisor, helping business leaders interpret data and make informed decisions.

Dashboard & Reporting Development

• Build and maintain interactive dashboards, scorecards, and visualizations using Tableau and related BI platforms.
• Develop scalable reporting frameworks that support business performance monitoring and KPI tracking.
• Ensure reporting solutions are accurate, reliable, and aligned with stakeholder needs.
• Continuously improve reporting processes through automation and efficiency enhancements.

Data Analysis & Engineering

• Develop complex SQL queries and scripts to extract, transform, and analyze enterprise data.
• Work with large datasets and data warehouse environments to support analytical initiatives.
• Collaborate with data engineering and IT teams to enhance data availability, governance, and reporting capabilities.
• Design and optimize workflows using Alteryx and related automation tools.
• Support enhancements to data warehouses, analytics platforms, and reporting ecosystems.

Stakeholder Partnership

• Collaborate closely with business leaders, operational teams, and IT partners to define analytical requirements.
• Facilitate meetings with stakeholders to clarify objectives, gather requirements, and manage project expectations.
• Translate business requirements into technical specifications and analytical solutions.
• Communicate findings through clear presentations, executive summaries, and compelling data storytelling.

Team Leadership & Development

• Coach, mentor, and develop analysts to strengthen analytical capabilities and business knowledge.
• Promote best practices in analytics, reporting, visualization, and stakeholder engagement.
• Foster a collaborative, high-performing team culture focused on continuous learning and innovation.
• Guide team members through project planning, prioritization, and execution.

Required Qualifications

• Bachelor's degree in:
• Mathematics
• Statistics
• Economics
• Business Administration
• Analytics
• Related quantitative field
• Strong experience in:
• Business Intelligence
• Data Analytics
• Reporting & Dashboard Development
• Stakeholder Consulting
• Data Visualization
• Advanced Tableau development experience.
• Strong SQL development and scripting capabilities.
• Experience working with enterprise data warehouses, preferably Amazon Redshift.
• Ability to independently manage analytical projects from inception to completion.
• Strong communication, presentation, and stakeholder management skills.
• Experience partnering with business and technical teams.
• Proven analytical and problem-solving capabilities.

Preferred Qualifications

• Experience building workflows and automation solutions using Alteryx.
• Experience translating business requirements into technical solutions.
• Knowledge of AI, Machine Learning, or Data Science concepts.
• Familiarity with HTML and web-based reporting capabilities.
• Experience with InterWorks Creator.
• Understanding of Quick Service Restaurant (QSR), retail, franchise, or hospitality operations.
• Experience coaching, mentoring, or leading analytics professionals.

Key Skills

Analytics & Business Intelligence

• Business Intelligence
• Data Analytics
• Data Visualization
• Tableau
• Dashboard Development
• KPI Reporting
• Executive Reporting

Technical Skills

• SQL
• Amazon Redshift
• Alteryx
• Data Warehousing
• ETL Concepts
• HTML (Preferred)
• InterWorks Creator (Preferred)

Business Analysis

• Requirements Gathering
• Stakeholder Management
• Strategic Consulting
• Business Process Improvement
• Data Storytelling
• Decision Support

Leadership & Communication

• Team Leadership
• Coaching & Mentoring
• Project Management
• Presentation Skills
• Cross-Functional Collaboration
• Executive Communication

Emerging Technologies

• AI & Machine Learning Awareness
• Predictive Analytics
• Advanced Reporting Automation