HVAC and Plumbing Service Technician

Job Description Job Description

HVAC & Plumbing Service Technician

Company Overview

We are a growing, customer-focused home services company launching a new HVAC and Plumbing Service Division. Our mission is to provide exceptional service, quality workmanship, and reliable solutions for residential and light commercial customers. We are seeking experienced, motivated, and professional technicians who want to grow with a company that values integrity, craftsmanship, and customer satisfaction.

Position Summary

The HVAC & Plumbing Service Technician will be responsible for diagnosing, repairing, maintaining, and installing HVAC and plumbing systems in residential and light commercial properties. The ideal candidate is a self-starter with strong technical skills, excellent customer service abilities, and a commitment to delivering high-quality work.

This is an excellent opportunity to join a growing division and play a key role in building a premier service department.

Responsibilities

HVAC Duties

• Diagnose and repair residential and light commercial heating, ventilation, and air conditioning systems.
• Perform preventative maintenance and seasonal inspections.
• Install HVAC equipment, including furnaces, boilers, air conditioners, heat pumps, mini-split systems, and related components.
• Troubleshoot electrical, mechanical, and refrigerant-related issues.
• Perform system performance testing and recommend solutions to improve efficiency.
• Ensure compliance with local codes and manufacturer specifications.

Plumbing Duties

• Diagnose and repair plumbing systems, fixtures, water heaters, boilers, pumps, and piping systems.
• Perform drain cleaning and troubleshooting.
• Install and replace water heaters, fixtures, piping, and plumbing components.
• Identify leaks and recommend repair solutions.
• Conduct inspections and preventative maintenance.
• Ensure all plumbing work meets local and state codes.

Customer Service & Operations

• Communicate findings and repair recommendations clearly to customers.
• Provide estimates and explain service options.
• Complete service reports and documentation accurately.
• Maintain company vehicle, tools, and equipment.
• Participate in on-call rotation as needed.
• Follow all safety procedures and company policies.

Qualifications

Required

• Minimum 3 years of HVAC and/or plumbing service experience.
• Valid driver's license with a clean driving record.
• Strong troubleshooting and diagnostic skills.
• Ability to work independently and manage daily service calls.
• Excellent communication and customer service skills.
• Ability to lift 50+ pounds and work in various weather conditions and confined spaces.

Preferred

• EPA Certification.
• HVAC certifications (NATE, HVAC Excellence, etc.).
• Plumbing license or apprenticeship experience.
• Experience with boilers, hydronic systems, tankless water heaters, and heat pumps.
• Experience using service management software and mobile field applications.

Compensation & Benefits

• Competitive hourly pay based on experience
• Overtime opportunities
• Company vehicle (if applicable)
• Paid holidays and paid time off
• Uniforms provided
• Ongoing training and professional development
• Career advancement opportunities
• Supportive team environment

Why Join Us?

We are building something special. This is an opportunity to join our HVAC and Plumbing Division from the ground up and help shape its future success. We value our employees, invest in training, reward performance, and provide opportunities for long-term career growth.

Apply today and become part of a company committed to excellence, customer satisfaction, and professional development.