VDI Platform Engineer

JOB TITLE: VDI PLATFORM ENGINEER JOB LOCATION: WASHINGTON, DC WAGE RANGE : 60.00-64.00 PER HOUR JOB NUMBER: SAIJP JOB DESCRIPTION As a Senior VDI Platform Engineer supporting Azure Virtual Desktop, you will be responsible for the design, implementation, optimization, and support of the VDI environment. You will leverage Azure cloud technologies and the Azure Virtual Desktop platform to deliver a high-performance, cost-effective, and secure virtual desktop experience. In addition, you will collaborate with cloud engineers, security teams, and business units to ensure that the VDI platform aligns with organizational needs and industry best practices. This work is located onsite in the DC area. Key Responsibilities: • Lead the design and architecture of Azure Virtual Desktop (AVD) environments, including the selection of appropriate Azure resources, virtual machines, storage, and networking. • Collaborate with stakeholders to understand business needs and customize the VDI solution to ensure the best possible user experience, while aligning with company policies and security requirements. • Ensure the virtual desktop infrastructure (VDI) is optimized for performance, scalability, and cost-effectiveness using Azure tools and resources. • Implement, configure, and maintain Azure Virtual Desktop solutions, including provisioning of virtual desktops, application hosting, and integration with on-premises resources when needed. • Develop and implement group policies, security settings, and user profiles within the AVD environment to meet company standards and user needs. • Deploy and manage multi-session Windows 10 or Windows 11 virtual desktops, app delivery configurations, and host pools. • Monitor the health and performance of the Azure Virtual Desktop environment, proactively identifying and resolving issues to ensure uptime and reliability. • Leverage Azure Monitor, Log Analytics, and other tools to gain insights into system performance and identify areas for improvement. • Utilize Azure Active Directory (AAD) for user authentication and ensure conditional access policies are in place for secure VDI access. • Provide tier 3 support for complex VDI-related issues, troubleshooting and resolving incidents related to virtual desktop performance, user access, and application delivery. • Develop and implement automation solutions to streamline VDI management tasks such as provisioning, patching, and user profile management using PowerShell, Azure Automation, and other scripting tools. • Create and manage scripts for the automation of AVD environment scaling, resource allocation, and cleanup. • Document architecture, configurations, troubleshooting guides, and processes to facilitate efficient platform management and knowledge sharing. • Stay up to date with new features and best practices in Azure Virtual Desktop and related cloud technologies. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.