Trainer - Information Technology Project

Job Description Job Description

About SolutionsWest

SolutionsWest is a Sacramento-based consulting firm specializing in organizational change management (OCM), training development and delivery for government IT projects.

About the Project

Statewide initiative to modernize the technology platform used by Child Welfare professionals throughout California. SolutionsWest is supporting this effort, helping staff navigate the new system with confidence. This is a high-impact role on one of California's most important Health and Human Services technology projects.

Position Details

• Employment Type: Full-Time
• Expected Duration: August, 2026 - October 31, 2026
• Primary Location: Sacramento, CA (Hybrid)
• Travel Required: Statewide travel throughout California is required. Candidates must be willing and able to travel to county offices and training sites across the state as needed.

Key Responsibilities

• Conduct virtual and onsite training sessions for diverse audiences across the state
• Refine training materials, including presentations, quick reference guides, job aids, and other instructional content
• Evaluate training effectiveness through participant feedback, assessments, and key performance indicators
• Participate in training rehearsals, dry runs, and continuous improvement cycles
• Maintain training records and provide status updates to project leadership

Mandatory Qualifications

• Demonstrated experience designing and developing training materials for technology implementations or system rollouts
• Experience delivering live instructor-led training in both virtual and onsite settings
• Excellent presentation, facilitation, and instructional skills
• Proficiency with virtual training facilitation tools such as Microsoft Teams and Zoom
• Ability to travel throughout California for onsite training delivery
• Must be able to pass a background check, including fingerprinting and a criminal records check through the California Department of Justice and the FBI

Strongly Desired Qualifications

• Child welfare program knowledge, including Intake, Investigation, Ongoing Case Management, Foster Care, Adoption, Probation, and/or Tribal programs
• Understanding of the software development lifecycle and how training integrates within system implementation phases
• Experience working on statewide IT transformation projects within Health and Human Services
• Experience with adult learning principles and instructional design methodologies
• Familiarity with California county child welfare operations and organizational structures

Compensation

Competitive salary commensurate with experience. Benefits eligible.