HVAC Service Technician

Job Description Job Description Description:

"Second To None Since 1901"

Are you ready to take your career in customer care to the next level? Join us at Wolfer's Home Services, where we've been providing exceptional service since 1901! As a leader in the home services space, we're not just offering a job - we're offering a chance to grow, thrive, and make a real impact as an HVAC Residential Service Technician. Here, you'll be part of a supportive, dynamic team that values your skills and helps you unlock endless opportunities for career development. Plus, you'll be contributing to a company that's making a difference in the communities we serve every day.

What's in it for you?

• $25 - $35 per hour PLUS bonus opportunity!
• Get paid bi-weekly! Every other Friday is payday!
• Consistent work schedule.
• Dispatch from home.
• 75% paid medical premiums (including dental and vision) for you.
• 50% paid medical premiums (including dental and vision) for your family.
• Company Matched 401K.
• Paid holidays and paid time off!
• All technology provided!
• Ongoing training and professional development opportunities.
• Company covers all truck expenses including, gas cards, professional detail services, car wash, service fees and toll fees.

Job Responsibilities:

As an HVAC Residential Service Technician at Wolfer's, you'll be the face of our company, working directly with customers to make sure they feel heard and valued. You'll ask thoughtful questions, listen carefully to their concerns, and work hard to find the best solutions for their comfort needs. You'll be their trusted advocate-ensuring they get the service they deserve while also looking for ways to help the business grow and drive revenue growth.

Who we are looking for:

• A self starter - Someone who takes initiative, works independently and takes a proactive approach to solving problems they come up against.
• 5-Star Customer Service - Providing a five star customer service experience means every customer they serve feels valued, respected, and completely satisfied with the service they received from you as their technician.
• Driven - Someone who is highly motivated, goal-oriented, and always striving to improve professionally and personally as Wolfer's is a customer-focused company that also values business growth.

Duties:

• Be the technical expert in our customer's home.
• Driving revenue growth through sales.
• Cleaning, maintaining, and repairing HVAC systems, and performing warranty services.
• Troubleshoot defective HVAC systems and equipment to make diagnoses.
• Keeping daily logs of truck inventory.
• Tests all completed work.
• Other job duties as assigned

Requirements:

Job Requirements:

• HVAC experience required: 2 years.
• EPA Universal Certification required.
• Valid Driver's License and Clean Driving Record.
• Ability to work independently to complete tasks.
• Preform diagnostic work on all HVAC equipment.
• You must have the ability to engage with and actively listen to customers.
• Offers multiple solutions based on the customer's concern(s).
• Be driven to exceed weekly and monthly business goals.
• Work to continuously grow your technical skills.
• Work a Tuesday - Saturday or a Sunday - Thursday shift.