Entry/Mid-Level HVAC Service Technician

Job Description Job Description

Residential HVAC Service Technician (Entry / Mid-Level)

The Frazier Company - Omaha, NE

Build Your Career with a Company That Invests in You

The Frazier Company is a family-owned residential HVAC and plumbing company that has proudly served the Omaha area for nearly a century. We're looking for a motivated Entry/Mid-Level Residential HVAC Service Technician who is eager to grow their skills, provide outstanding customer service, and become part of a team that values quality workmanship, integrity, and continuous learning.

Whether you have one year of experience or several years in residential service, we'll provide the training, support, and opportunities to help you advance your career.

What You'll Do

As a Residential HVAC Service Technician, you will:

• Diagnose, troubleshoot, and repair residential heating and cooling systems.
• Perform seasonal preventative maintenance on furnaces, air conditioners, heat pumps, mini-splits, and IAQ equipment.
• Accurately diagnose electrical, refrigeration, airflow, and mechanical issues.
• Explain repair options and recommendations to homeowners in a professional, easy-to-understand manner.
• Perform equipment startups and operational testing.
• Verify refrigerant charge using proper superheat, subcooling, and airflow procedures.
• Troubleshoot electrical controls, motors, capacitors, contactors, relays, pressure switches, gas valves, ignitors, and thermostats.
• Repair refrigerant leaks and perform proper evacuation and charging procedures.
• Maintain detailed service reports and documentation using company software.
• Maintain a clean, organized, and fully stocked company vehicle.
• Follow all company safety procedures and EPA regulations.
• Participate in ongoing technical training and manufacturer education.
• Work with installation teams when necessary to ensure customer satisfaction.
• Build long-term relationships with homeowners through honest recommendations and exceptional service.

Qualifications

Required

• Minimum 1 year of residential HVAC experience preferred (service or installation).
• EPA Universal Certification (or ability to obtain quickly).
• Valid driver's license with clean driving record.
• Ability to lift 75+ pounds.
• Strong mechanical aptitude.
• Excellent customer service and communication skills.
• Ability to work independently while remaining a team player.
• Basic understanding of electrical troubleshooting.
• Ability to use smartphones and tablets for work orders and documentation.

Preferred

• 2-5 years of residential HVAC service experience.
• Experience with gas furnaces, heat pumps, air conditioners, zoning systems, and indoor air quality products.
• NATE Certification (or willingness to obtain).
• Experience with Lennox equipment is a plus.
• Knowledge of airflow diagnostics and static pressure testing.
• Sales and customer education experience.

What We Offer

• Competitive hourly pay based on experience
• Performance-based bonus opportunities
• Ongoing paid technical training
• Career advancement opportunities
• Family-oriented company culture
• Company vehicle (for qualified technicians)
• Company uniforms
• Paid holidays