HVAC - Residential/Light Commercial Service Technician

Job Description Job Description Job description

HARKER Heating has been providing service excellence to homes and businesses in Dane county since 1949. Our customer focused approach and attention to employee development has allowed us to continue growing. The primary role we are currently looking to fill will be for an individual that enjoys providing a high level of customer service while performing HVAC maintenance, service and repairs to residential and light commercial properties. A successful coworker at HARKER Heating will embrace our 6 Core Values.

Typical equipment that you'd service will range from 1-1/2 ton ductless split systems to 10-ton RTUs and all other typical HVAC systems found in homes and small businesses.

Additional duties to include:

• Paid After Hours On-call rotation which is currently split between 15 technicians. Approximately 3 weekends as primary and 3 weekends as back-up per year. (May include some holidays)
• Perform mechanical maintenance and service to various brands and types of equipment
• Perform and Document Equipment and System Start-ups
• Assist with equipment installations

Core Competencies:

• Strong email and verbal communication ability is required
• Ability to work efficiently with service software
• Ability to provide professional and detailed work order notes
• Ability to interact with clients, staff, vendors and other team members while representing the company in a positive manner
• Ability to multitask, maintain organization and communicate site and equipment information
• Competent knowledge of HVAC systems and troubleshooting is required
• Working knowledge of furnace & split AC systems, boilers, small RTUs, HPs and other Residential and Light Commercial HVAC equipment
• Positive attitude is a must
• Ability to work under pressure
• Adaptability- the individual must be able to adapt with changes in the work environment, manage competing demands and be able to deal with regular changes, delays or unexpected events

Compensation/Benefits:

• Hourly pay will be based on experience, attitude and technical skill level
• Overtime pay after 8 hours
• Double time pay on Holidays
• 100% Employer funded pension programs (2)
• 100% Employer funded health insurance, dental, vision, life, disability and HRA accounts based on hours worked
• Multiple Bonus programs
• Uniforms will be provided, including winter jackets and rain gear
• Quality power tools and specialty tools provided
• Take a Fully Stocked Service Van home 365-days/year (based on eligibility), includes gas card as well as all repairs and up-keep

Additional Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime

Supplemental Pay:

• Bonus pay
• Commission pay
• Tips

Experience:

• HVAC Service: 3 years (Preferred)

Harker Heating is an Equal Employment Opportunity/Affirmative Action Employer