Job description
- Total Compensation $80K to 110K
- This pay range is based on experience, skill set, and geographic location.
- You get paid every Friday and we understand that family comes first!
LOCATION: Columbia, SC
COMPANY BENEFITS
401k 5% match Health Insurance FSA Dental Insurance Vision Insurance Community Service opportunities Travel allowance Company Phone Counseling services Financial planning services Discount on your gym membership Marriage retreats
SUMMARY
If you are a Commercial HVAC Service Technician, with more than 8+ years' experience, and are looking to join a great team that delivers exceptional customer service, then Total Comfort Solutions is the place for you! You will be drawing upon your troubleshooting expertise to lead our service team members to provide quality dedicated service to our TCS clients while living out our TCS Core Values.
PRIMARY RESPONSIBILITIES
Lead Technician Level 5
- Perform preventative maintenance and troubleshoot/repair HVAC equipment in a timely and quality manner
- Possess a technical knowledge and experience level to troubleshoot, repair and maintain most advanced HVAC mechanical systems in a timely manner.
- Use proper tools and instruments for trouble shooting.
- Demonstrate capability of handling a heavy workload of calls.
- Maintain a high level of professionalism by arriving to work on time, maintaining a neat physical appearance and work vehicle in clean working order
- Keep technical knowledge and ability up to date regarding commercial and industrial HVAC equipment. Search out and read applicable manuals and online sources to strengthen proper maintenance and repair procedures.
- Present a professional, positive and helpful attitude at all times when interacting with customers and co-workers
- Organize all work detail (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes.
- Submit accurate and complete Start-up Sheets in a timely manner
- Submit accurate and complete Refrigerant Tracking Logs in a timely manner
- Promote new business by reporting leads
- Exercise effective communication with the customer and co-workers by using the LINC Communication Model
- Build rapport and positive working relationships with clients, vendors, and other outside contacts
- Utilize technology to the fullest extent to enhance performance (email, internet usage, VB Mobile)
- Work with other Technicians by sharing knowledge and experience. This could be of technical nature or specific issues related to the facility.
- Demonstrate the Total Comfort Solutions values on a daily basis
- Two-Year Technical Degree or 4 - year apprenticeship from accredited HVAC institution with 1 to 2 years of experience, HVAC Certificate from accredited HVAC institution with 10 plus years of experience, or equivalent work experience.
- Organization and time management skills.
- Problem solving skills.
- Extensive knowledge in safe work habits.
- Experience with managing agreements and quoted jobs to the margins and standards at which they were sold.
- Good communication skills.
- Will have available tools necessary to accomplish the work of a Level 5.
- Ability to work in a team environment.
- Proficient in and an advocate for soft skills.
- Team player and leader.
- Ability to mentor Level 1-4
- Ability to pass fit-for-duty evaluations as required for contract requirements.
- Routine diagnosis and repair of chillers without assistance.
- Air Cooled.
- Water cooled
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