Plumbing Install Lead

Job Description Job Description Description:

Residential Plumbing Installer

At Hoover, we're more than a home services company-we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for an experienced Residential Plumbing Installer to perform high-quality residential plumbing installations while delivering an exceptional customer experience. This role is ideal for a skilled installer who takes pride in craftsmanship, works independently, and is committed to completing every installation safely, efficiently, and correctly the first time.

At Hoover, you get more than just a paycheck-you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.

Compensation & Benefits

• Competitive Pay - $25-$40 per hour (DOE)
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay

Tools & Support

• Company Vehicle and Gas Card
• Company-Provided Uniforms
• Company iPad
• Consistent Weekly Work Schedule
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities

Responsibilities

• Install residential plumbing systems including tank and tankless water heaters, water softeners, filtration systems, repipes, remodel rough-ins, and trim-outs
• Read and interpret blueprints, specifications, and applicable plumbing codes
• Ensure all installations meet company quality standards and local code requirements
• Communicate professionally with homeowners regarding project scope, timelines, and expectations
• Maintain clean, organized, and safe job sites and company vehicles
• Complete all required job documentation accurately using ServiceTitan
• Coordinate with project managers and team members to ensure projects are completed efficiently
• Participate in ongoing technical, safety, and professional development training

Performance Expectations

• Complete installations correctly the first time while maintaining exceptional quality standards
• Pass inspections without rework or delays
• Maintain a callback rate below 3%
• Deliver clean, professional installations that reflect Hoover's quality standards
• Consistently earn positive customer feedback through professionalism and workmanship
• Maintain organized job sites, accurate documentation, and efficient project completion
• Demonstrate accountability, reliability, and professionalism on every job

Desired Traits

• Takes pride in producing high-quality workmanship with strong attention to detail
• Dependable, accountable, and committed to doing the job right the first time
• Professional communicator who builds trust with customers and teammates
• Self-motivated with the ability to work independently and manage time effectively
• Organized and safety-focused while maintaining clean job sites and company vehicles
• Coachable and eager to continue developing technical and professional skills
• Strong problem solver who adapts well in the field
• Positive team player who contributes to Hoover's culture and continued success

Requirements:

• Plumbing license preferred (state-specific)
• 3-5 years of hands-on residential plumbing experience
• Valid driver's license
• Familiarity with ServiceTitan is a plus