Job description
Job Description Job Description
As a Crane Service Technician at Mazzella, you'll be on the front lines-helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
This is a hands-on, customer-facing role that requires both technical expertise and strong people skills.
Your day-to-day will include:
We're looking for someone who is experienced, self-motivated, and eager to grow with us.
Preferred Qualifications:
At Mazzella, we're more than a company-we're a family of 1,200+ people across 40 locations. We take care of our team because we believe that when you grow, we all grow.
What We Offer:
Crane Service Technician
Location: Birmingham, AL Full-Time Reports to: Service Supervisor / Service Manager
As a Crane Service Technician at Mazzella, you'll be on the front lines-helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
This is a hands-on, customer-facing role that requires both technical expertise and strong people skills.
Your day-to-day will include:
- Performing on-site repairs and inspections on overhead crane and hoist systems
- Responding to emergency service calls, including after-hours and weekends (as needed)
- Troubleshooting electrical and mechanical systems using testing tools and visual inspection
- Following all OSHA, ANSI, CMAA, and industry safety standards
- Communicating with customers, explaining your work, and getting sign-off
- Completing accurate service reports, time sheets, and inspection forms
- Keeping your tools, vehicle, and parts inventory in good order
- Supporting sales by identifying repair/replacement opportunities
We're looking for someone who is experienced, self-motivated, and eager to grow with us.
Preferred Qualifications:
- High school diploma or technical/vocational training in electrical or mechanical fields
- 2+ years of hands-on experience in overhead crane or hoist repair, 4+ years preferred
- Strong skills in troubleshooting VFDs, brakes, motors, gearboxes, and control panels
- Familiarity with OSHA, CMAA, ANSI standards
- Valid driver's license in good standing
- Comfortable with heights, lifting heavy parts (75+ lbs), and varied work hours
- Good computer skills (e.g., Microsoft Office) and ability to complete paperwork accurately
- Strong communication and customer service skills
- Overhead Crane Inspector certification (Level 3+)
- Experience supporting sales or quoting repair work
- A passion for learning new technologies and tools
At Mazzella, we're more than a company-we're a family of 1,200+ people across 40 locations. We take care of our team because we believe that when you grow, we all grow.
What We Offer:
- Competitive pay + overtime opportunities
- Comprehensive benefits - health, dental, vision, life, disability, and 401(k) with company match
- Paid time off + paid holidays
- Free virtual doctor visits (Teledoc - $0 copay)
- Tuition reimbursement - keep learning and we'll support you
- Career growth - development programs and internal promotions
- A culture built on respect, teamwork, and integrity
- Be Safe - We prioritize everyone's well-being
- Be a Lifelong Learner - We never stop growing
- Be Humble - We win as a team
- Be Hungry - We go above and beyond
- Be Smart - We understand people and relationships
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