Customer Service Representative

Qualifications: Customer Service or Call Center experience (3 years preferred) Strong written and verbal communication skills. Functions: Establish strong, effective working relationships with customers and co-workers. Process orders received via email and provided customers with simple product manufacturing updates. Arrange logistics, prepare shipping documents, and complete international shipment documents. Exportation paperwork Description: We have a mix of processing multinational customer requests in a team-oriented environment. International customer service involves careful completion of export documentation to federal regulations for generally large orders while domestic customer service comprises a higher volume of smaller orders.