Job description
Position Concept: As a member of the Pro Shop team, the Shop Associate has the responsibility of assisting golf shop and golf operation management while working cooperatively with other departments.
Reports To: Manager / Head Golf Professional
Job Description: The Golf Shop Associate at the Peoria Ridge Golf Course is a complete service professional. To ensure that guests have a positive and enjoyable experience, not only in the Pro Shop, but throughout the Club. Knowledge of our golf course and property as well as the golf industry is required. Professional appearance and behavior is required at all times.
Golf Shop Associates are the main point of contact for guests visiting the Club. We are to be informed of all policies, procedures and information as it pertains to PRGC in order to offer members and guests a world-class experience.
Duties:
- Open and/or Close the Pro Shop following documented procedures
- Collect greens fees from guests and public players
- Confirm players are on time, starting their round and throughout their round
- Attend to members and guests needs upon arrival and on course as required
- Communicate with members and guests in a professional manner
- Promote and sell golf merchandise, equipment and apparel
- Ensure cleanliness of golf carts and practice facility
- Maintain a clean and organized work area, including Pro Shop counter and floor
- Stock merchandise as necessary
Skills & Experience:
- Ability to work with little supervision
- Excellent communication skills
- Basic computer knowledge, familiar with Microsoft Word and Excel
- Golf Knowledge is an asset
- Customer service experience
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