Job description
POSITION: The purpose of the Front Desk / Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing exceptional customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work a rotating shift.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Warm welcoming and engaging personality
Ability to build strong customer relationships
Goal-oriented with an ability to achieve sales in memberships, retail, and private training
Self-motivated and takes initiate
Ability to learn and use the ClubReady software system
Must be fluent in English and have excellent communication skills via in person, phone and email
Strong organizational and multi-tasking skills
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
High school diploma or equivalent required
Authorization to work in the United States required
RESPONSIBILITIES:
Execute sales process of lead generation, follow up, and close
Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Assumes responsibility for developing selling skills
Process accurate cash and credit card transactions
Follow up & follow through activities with prospective clients
Input inventory for retail clothing and other items
Attend and complete all relative training programs
Take pictures for social media platforms
Light cleaning of the retail area, studio, and restrooms
Other duties as assigned
PERKS:
Huge opportunities for growth within the studios including additional sales and management positions
Rumble Membership
- Access to our 10+ partner discounts
- Discounted Rumble Boxing merch!
Company Overview:
Rumble is a Premium Indoor Boxing franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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