LEASING CONSULTANT

Job Description Job Description

Purpose of Position: Under supervision of the Asset Manager, the leasing consultant provides administrative

support to include answering calls, entering work request, answering general questions, and ensuring the

property maintains 98% occupancy.

Under supervision of the Asset Manager, the Leasing Consultant assist the onsite teams, and is required

to perform a wide variety of administrative duties.

Essential Functions:

Answers all in-coming phone calls and directs inquiries to appropriate staff.

Greets clients and visitors providing information, assistance and direction.

Types and prepares a variety of materials including administrative lease agreements, contracts,

documents, revisions to policies/forms, etc.

Reviews and collects information obtained from applicants to prepare the initial LIHTC certification

applications.

Provides relief of administrative support details requiring a wide range office tasks/skill.

Maintains and updates the vacant unit logs

Opens and distributes incoming mail and faxes

Assist on site locations as needed

Knowledge and Skills required:

High school diploma or GED; supplemented by one to two years previous experience in general

office/secretarial work or related field; or any equivalent combination of education, training, and

experience which provides the requisite knowledge, skills, and abilities for this job.

Abilities required:

Ability to utilize departmental software including CCS, MS Office, and others

Ability to add, subtract, multiply, divide, calculate decimals and percentages, and measure data.

Ability to comprehend and correctly use a variety of informational documents including client

correspondence, contracts, legal documents, re-certifications, and other reports and records.

Ability to comprehend a variety of reference books and manuals including Section 8/Administrative

Plan guidelines, policy and procedure manuals, program specific guidelines, etc.

Ability to prepare utilization reports, vacancy/occupancy reports, waitlist count reports, memorandum,

correspondence, and other job related documents using prescribed format and conforming to all rules

of punctuation, grammar, diction and style.

Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of

restricted information.

Ability to use and interpret basic computer terminology and language

Ability to use independent judgment, common sense, and principles of rational systems in the

performance of tasks

Ability to work under stressful conditions, respond immediately to crisis situations, balance priorities

within and between offices/departments.

Ability to maintain personal composure and tactfully handle difficult situations and interpret questions

correctly; ability to behave in a friendly, understanding, helpful, and professional manner with

clients/customers, coworkers, supervisors, and the general public.

Ability to advise and interpret the application of policies, procedures and standards to specific

situations; ability to explain, demonstrate and clarify to others within well-established policies,

procedures and standards.

Ability to communicate effectively with immediate supervisor, coordinators, clients, landlords,

attorneys, other Authority personnel, and the general public verbally and in writing