Leasing Agent

Job Description Job Description

Are you a motivated, upbeat professional looking for a career move? Are you creative and energetic? Do you want to make a difference in people's lives? Then, you don't want to miss this exciting opportunity to become a part of the A. C. Lewis Management team as an Apartment Leasing Agent. Our mission is to maintain high occupancy levels by providing top quality service to our residents and prospective residents. We work in a fast-paced environment where creative and energetic people thrive. Candidates for this position must have a positive, can-do attitude and a desire to exceed the expectations of our residents and customers.

Principal Duties and Responsibilities:

• Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork.
• Ensures model apartments are in touring condition.
• Processes renewal paperwork delivers to current residents on a monthly basis.
• Enters traffic activity into the computer.
• Follows up with all prospective residents via phone, mail or email.
• Converts phone calls with prospective residents into scheduled appointments to tour the community.
• Provides excellent customer service to prospective and current residents
• Promotes a quality living experience for all residents.
• Creates and maintains confidential resident files.
• Assists with ongoing resident relations throughout occupant's tenancy by responding to occupant's requests promptly and accurately.
• Responsible for shopping competitive properties.
• Assists with processing work order requests for residents and ensures work is completed in a timely manner.
• Assists with planning and implementing resident activities in order to increase resident retention.