Business Analyst - Policy Migrations

JOB TITLE: Business Analyst JOB LOCATION: Springfield, MA perfered, but will accept remote WAGE RANGE : 75 - 82/ hour must be W2 JOB NUMBER: JOB DESCRIPTION The Opportunity The Policy Migration organization is seeking a skilled Business Analyst who, under general supervision, will elicit, analyze, validate and document detailed business, operational, and system requirements supporting the migration of policies from legacy policy administration systems onto the Company's single target policy administration system. In this opportunity you will be responsible for understanding the needs of business partners and stakeholders across the conversion process, target system build, and downstream systems to ensure that solutions to business and/or system problems and opportunities are aligned to the needs of the migration program. You will be able to devise or modify procedures to solve moderately complex problems, which include analysis of business and user needs, documentation of requirements, and translating into proper business and/or system requirements. This individual will communicate, verify and gain approvals of the requirements from stakeholders. The Team The Business Analyst position sits within the Policy Migration team, which is responsible for moving policies off legacy policy administration systems and onto a single target platform. This work spans three core areas: the conversion process, which extracts policy data from source systems, transforms it through an ETL layer, and delivers it to the target system via transaction files before the target system cycles policies up to current values and the team audits and balances source data against target; target system modifications needed to support new and existing products being added to the platform; and changes to downstream and supporting systems that depend on the target system. The Business Analyst works closely with Actuaries, ETL and Conversion Developers, Target System Developers, vendors, and the Project Managers leading each of these work areas to devise or solve complex problems considering business and/or system limitations, timelines, and desired results. The Impact As a Business Analyst on the Policy Migration team, you'll have the opportunity to be part of a dynamic work group supporting one of the Company's largest ongoing initiatives, and be responsible for eliciting business requirements, performing gap analyses across source and target systems, understanding technical dependencies, testing and helping to envision creative solutions to both business and technical migration challenges. Our ideal candidate is detail oriented with an analytical background and business knowledge of policy administration systems and our MM Life, Annuity, and Disability Income Products. Responsibilities in this role will include: Formulate and define business and/or system scope and objectives for policy conversion, target system, or downstream system workstreams based on both user needs and a good understanding of applicable industry and regulatory requirements. This includes the ability to facilitate and document business system requirements. Devise or modify conversion rules, mapping logic, or system procedures to solve complex problems arising between legacy source systems and the target policy administration platform, considering business and/or system limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements for extraction, ETL, transaction file, or target system conversion logic. Guide and advise less-experienced Business Analysts supporting conversion, target system, or downstream system workstreams. Competent to work at the highest technical level of most phases of policy migration analysis while considering the business implications of new products and functionality being added to the target system. Understand business and technology needs and formulate technical requirements for the development team building new target system functionality to support migrated and newly created products. Assure data, calculation, and regulatory correctness across the conversion and cycle-up process, including auditing and balancing converted policy data between source and target systems Learn the conversion logic, cycle-up methodology, and calculations used across the source and target policy administration systems Identify and provide assistance with problem resolution working with ETL and conversion developers, target system developers, and business analysts Participate in meetings with policy administration system vendors on new functionality needed to support migrated products Consults with business partners and IT teams to resolve issues identified during conversion testing, audit and balance, or production. Participate in test planning, development and execution for conversion testing, integration testing, and application testing of new target system functionality. Understand technical dependencies across the conversion process, target system, and downstream systems, and help to envision creative solutions to migration challenges Negotiate and influence requirements direction across conversion, target system, and downstream system workstreams Lead/consult on escalated conversion or production support issues and root cause analysis Assist other team members (Business and Technology) with understanding conversion, target system, and downstream system requirements Ability to operate independently on multiple project tasks and deliver in a fast paced environment supporting complex, high-volume policy migrations. Participate in all phases of migration project planning, development, and testing, including audit and balance activities Demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.